We have a lot to say about this group of thieves, we are gathering our files, getting in touch with the Attorney General and the SEC. It seems every claim you send in they come up with excuses not to reimburse. But, the sick thing is they lie to you right on the deny letter.
1 example we got today was, claim could not be read, prices were unclear, code unclear.
And yet the deny says, Code z80 and price of $268.00 could not be reimbursed.
Are you kidding me or what.
Tomorrow morning the paper work will be in our lawyers office, the company known as VPI will be investigated and we will keep you all posted on this mess.
So a word to the wise, stay away from them stay very far away.
I Post This On This Complaint Page
We have been waiting 3 months for anything to even look like a check. They keep making excuses, while my 3 dogs have to have follow ups and treatment that keeps coming out of our pocket.
Our 1st claim, we were told, was being investigated because it happened near the beginning of our policy. My dog has blood in her urine on cue? First time it ever happened, but we are being investigated. Another joke is they claimed not to be able to read the price and the code the vet sent in and yet on the denial form they state The price and the code being denied. between premiums
and vet costs we're out close to $3000.00 It seems they are a scam company, and will be dealt with as such. I am a pitbull and will not let go till they settle or are convicted of fraud.
From the Attorney General's office to the SEC, from the newsrooms and onto every pet blog their story will be exposed.
It's not so much the money at this point, they are playing with the health of my puppies, and NO ONE plays with the health of my puppies.
DW



I hope people can really see this blog before they buy VPI. VPI is absolutely horrible. They sound all nice and friendly on the phone and try to care about your pet but all they care about is not paying any of your claims. I recently send in a claim cause my dog had Gastroenteritis and they completely denied it. Why?? Cause their ridiculous reasoning is that prior to the effective date of the policy my dog had vomited and had diarrhea and it was in the medical records. So now vomiting and diarrhea was a preexisting condition. So they claim that for the next 6 months or so anytime my dog vomits or anything close to before they will not cover it for up to a whole year. This is ridiculous. How is vomiting a preexisting condition. For that they denied my entire claim for over $3k cause when she got sick, the doctors didn't know what was wrong with her and she got better on her own. And they finally diagnosed stuff as Gastroenteritis.
VPI is a bunch of lying thieves and I hope someone is able to take them down for their soulless acts.
Please if you are smart, don't go with these guys. Or at least hope that your dog will never get sick cause they will skim out of paying you somehow with some stupid excuse.